You have 30 days from receiving your order to request a return on eligible items. Email info@stayreadyoutdoors.com with your order number, the item, and the reason, and wait for return authorization before you ship anything back. Returns sent without authorization may be refused.
Items must come back in like-new condition: unused, unmodified, unworn, unwashed, and free of odors, dirt, stains, pet hair, and damage, with all original packaging, manuals, accessories, and tags, plus proof of purchase.
For standard parcel items, you pay return shipping unless the return is due to our error, shipping damage, or a verified defect. If we provide a prepaid label, its cost may be deducted from your refund. For oversized, freight, dealer-direct, and special-order items, you pay return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges aren't refunded. Some items may carry a restocking fee of up to 15%, and we'll tell you during authorization.
Some items are fulfilled by third-party suppliers and follow that supplier's return policy, so eligibility, refund timing, return shipping, and restocking fees may differ.
Approved refunds go to your original payment method. Allow up to 10 business days after approval, and your bank may take longer to post it. Full details: Return & Refund Policy.